1. Identification of the service provider
In this legal notice you will find the identification information required by Legea nr. 365/2002 (the Romanian law on electronic commerce), as well as the regulatory framework within which the activity presented on this website is carried out. Please read it together with the Privacy Policy, the Cookie Policy and the Terms and Conditions of the website.
This website is published by Dr. Ana-Maria Spiridon, dentist, a member of the Colegiul Medicilor Stomatologi din România (the Romanian College of Dentists), with the right to practise dentistry on the territory of Romania. Her fields of activity are dental prosthetics, dental aesthetics, implant-prosthetic therapy, general, conservative and restorative dentistry, endodontics, periodontology and prophylaxis. The surgical steps presented on the website (bone augmentation, sinus lift, gingival grafts, surgical extractions, gum surgery) are performed by collaborating surgeons.
Dr. Ana-Maria Spiridon carries out her clinical work as a collaborating dentist at several medical practices in Bucharest.
• City where the services are provided: Bucharest, Romania
• E-mail: office@dranamariaspiridon.com
• Telephone: by calling the telephone number published on the website
• Messaging: Facebook Messenger and Instagram Direct, through the buttons available on the website
The medical services presented on this website are provided within and by the medical practice where the consultation or treatment takes place, which is the healthcare provider. The medical practice holds the authorisations required by law to carry out medical activity, keeps the patient's medical record and is the party with which the treatment relationship is established.
2. The framework of organisation and health authorisation
The dental activity presented on this website is organised and carried out in accordance with the law, on the basis of the health authorisations, approvals and registrations provided for by the applicable Romanian legislation.
The medical practice where the consultation or treatment takes place operates on the basis of the operating health authorisation and the other approvals and registrations required of healthcare providers, under the supervision of the Direcția de Sănătate Publică a Municipiului București (the Bucharest Public Health Directorate).
The authorisation and registration documents are kept at the premises of the medical practice, which can make them available to the competent authorities and to interested persons, under the conditions laid down by law.
3. The regulated profession and the professional body
Dentistry is a regulated profession in Romania. Dr. Ana-Maria Spiridon obtained the title of dentist in Romania, is a member of the Colegiul Medicilor Stomatologi din România (the Romanian College of Dentists, CMSR) and holds the right to practise dentistry.
The Colegiul Medicilor Stomatologi din România is the competent professional body, that is, the authority that organises and represents the dental profession and oversees how it is practised. The practice of the profession is governed by Legea nr. 95/2006 (the Romanian law on healthcare reform, republished), Title XIII, by the Codul deontologic al medicului stomatolog (the Dentists' Code of Professional Conduct) adopted by the CMSR (Decizia AGN nr. 6/1AGN/2021, in the form consolidated by Decizia nr. 1/1AGN of 21 March 2025) and by the Legea drepturilor pacientului nr. 46/2003 (the Romanian Patients' Rights Law).
The texts of the legislation mentioned are publicly available in the Official Gazette of Romania (Monitorul Oficial al României) and on the official legislation portal (legislatie.just.ro). The Code of Professional Conduct, the statute of the profession and the other professional regulations are published on the CMSR website (cmsr.ro), where you can consult them in their current version.
4. Dental radiological investigations: authorisation and radiological safety
The imaging investigations used in dentistry (intraoral X-rays, orthopantomography, cephalometric teleradiography, 3D CBCT) are carried out at the medical practice that performs the investigation. The equipment and premises used are subject to the authorisation regime laid down by the regulations issued by the Comisia Națională pentru Controlul Activităților Nucleare (CNCAN, the Romanian National Commission for Nuclear Activities Control) on the safe conduct of activities involving sources of ionising radiation, and the investigations are performed by staff authorised under these regulations. The authorisations for activities involving sources of ionising radiation are held by that medical practice.
Any radiological exposure takes place only on the doctor's indication, on the basis of an individual medical justification, and follows the principle of optimisation, under which the exposure must be kept to the minimum needed to obtain the diagnostic information. No radiological investigations are carried out “on request” without a clinical indication and a prior consultation.
5. Professional civil liability insurance and professional secrecy
The treating doctor holds professional civil liability insurance for malpractice, mandatory pursuant to Legea nr. 95/2006 (Art. 667). Dr. Ana-Maria Spiridon holds such insurance, taken out under the conditions provided by law.
Dr. Ana-Maria Spiridon and the staff of the medical practice where the consultation or treatment takes place are bound by professional secrecy. All information concerning the patient's state of health, the results of the investigations, the diagnosis, the prognosis and the treatment, as well as personal data, is confidential, in accordance with the Legea drepturilor pacientului nr. 46/2003 (the Romanian Patients' Rights Law, Art. 21). This information may be provided to third parties only with the patient's consent or in the cases expressly provided by law (Art. 22).
The status of patient is neither confirmed nor denied by telephone or through any online channel (e-mail, messaging, the virtual assistant or the message composer), regardless of the person requesting this information.
The patient's medical record is drawn up, kept and archived by the medical practice where the consultation or treatment takes place, within the time limits laid down by the regulations applicable to healthcare providers. Requests for access to the medical documents are addressed to it.
6. Fees and the VAT regime
The fees for the services are set and invoiced by the medical practice where the consultation or treatment takes place and are displayed at its premises. The fees presented in the “Pricing” section of this website are indicative and do not constitute an offer to contract. The final price for each patient is established following the consultation and the individualised dental treatment plan, depending on the work required and the materials used. The fees are expressed in Romanian lei (RON).
Dental medical care services provided for a therapeutic purpose are exempt from value added tax, without the right of deduction, under Art. 292 of Legea nr. 227/2015 (the Romanian Tax Code).
7. The patient's avenues in relation to the medical procedure
If you are dissatisfied with the medical procedure itself, you can first contact the medical practice where the consultation or treatment took place, as the healthcare provider, so that the situation can be resolved directly.
If the situation is not resolved in this way, you can turn to the Colegiul Medicilor Stomatologi din România for disciplinary and ethical matters, to the Commission for Monitoring and Professional Competence for malpractice cases, set up within the Direcția de Sănătate Publică (the Public Health Directorate) under Legea nr. 95/2006, and to the courts.
These procedures are specific to medical care and are separate from the alternative consumer dispute resolution procedure (SAL/ANPC).
8. Alternative consumer dispute resolution
Health services are excluded from the scope of alternative consumer dispute resolution, under Art. 2(2)(h) of Directive 2013/11/EU. Complaints about the medical services therefore follow the avenues set out in section 7. For matters concerning this website, you can write to me at the e-mail address given in section 1.
If a consumer dispute does not concern the medical services and is not resolved directly, you can use alternative dispute resolution (SAL) by contacting the Directorate for the Alternative Resolution of Disputes within the Autoritatea Națională pentru Protecția Consumatorilor (ANPC, the Romanian National Authority for Consumer Protection). The organisation and conduct of this procedure are regulated by Ordonanța Guvernului nr. 38/2015 (the Romanian ordinance on the alternative resolution of disputes between consumers and traders, which transposed Directive 2013/11/EU into Romanian law). You will find information and forms at www.anpc.ro and reclamatiisal.anpc.ro.
The rights granted to consumers by Ordonanța Guvernului nr. 21/1992 (the Romanian consumer protection ordinance) remain unaffected, and the alternative dispute resolution procedure is without prejudice to your right to bring the matter before the courts.
9. Copyright in the content
The entire content of this website (texts, images, photographs, graphic elements, logo, the name "Dr. Ana-Maria Spiridon", the structure and the design) belongs to Dr. Ana-Maria Spiridon and is protected by copyright and industrial property legislation (Legea nr. 8/1996, the Romanian law on copyright and related rights). Materials belonging to third parties are used on the basis of the rights granted by their holders. Reproduction, distribution, modification or use, in whole or in part, of the content, for any purpose, without prior written consent, is prohibited.